PrivacyPolicy
Your trust is our utmost priority. Learn how TechBeeps collects, protects, processes, and respects your personal and business data.
Table of Contents
1. Summary of our Privacy Policy
This Privacy Policy explains how TechBeeps Services(“we”, “us”, or “our”) collects, processes, stores, and protects personal data obtained through our website, client portals, communication channels, and customized technology solutions.
Our Fundamental Privacy Commitment:
- We only collect the data necessary to provide and elevate our services.
- We do not sell, rent, or trade your personal or project data to third-party advertisers.
- Enterprise-grade encryption and access controls protect your data at rest and in transit.
- You retain full rights to request data access, rectification, export, or erasure.
2. Part I – Information We Collect & Control
A. Information You Provide Directly:
We collect information that you proactively provide when contacting us, requesting consultations, or acquiring our services:
- Contact Details: First Name, Last Name, Email address, Phone number with country code, Company name, and Job title.
- Project Inquiries: Technical specifications, design mockups, business requirements, and budget expectations.
- Payment Information: Billing addresses, transaction identifiers, and invoicing details (credit card information is processed securely by PCI-compliant payment gateways).
B. Information Collected Automatically:
- Device & Telemetry Data: IP address, browser type, operating system, device identifiers, and language preferences.
- Usage Analytics: Pages visited, time spent per page, clickstream data, referral sources, and interaction logs.
C. Cookies & Tracking Technologies:
We use necessary and analytical cookies to ensure site functionality, enhance performance, remember your preferences, and optimize user experience. You can manage or disable non-essential cookies via your browser settings.
3. Purposes & Legal Bases for Processing
We process your personal information under the following legitimate and legal bases:
Contractual Necessity
To deliver requested design, web development, cloud architectures, and software engineering services.
Legitimate Business Interests
To secure our systems, prevent fraud, optimize performance, and enhance customer support.
Consent
When you opt in to receive newsletters, updates, or technical case studies.
Legal Compliance
To comply with taxation, corporate reporting, and statutory regulatory requirements.
4. Part II – Client Service Data (Processor Role)
When delivering software engineering, migration, database integration, or mobile app development, you may entrust TechBeeps with your proprietary business data or your customers’ data (“Service Data”).
- Complete Client Ownership: You retain 100% ownership and intellectual property rights over all Service Data.
- Purpose Limitation: We only access, host, or process Service Data strictly in accordance with your explicit instructions and Statement of Work (SOW).
- Confidentiality Agreements: All team members and technical consultants operate under strict Non-Disclosure Agreements (NDAs).
5. Information Sharing & Third-Party Vendors
We do not sell or monetize your personal information. We only share data with vetted sub-processors essential to our operations:
- Cloud Hosting & Infrastructure: Enterprise cloud hosts (e.g. AWS, Google Cloud, DigitalOcean) under SOC2/ISO compliant terms.
- Communication & CRM: Transactional email dispatchers and support management systems.
- Legal & Regulatory Authorities: When strictly mandated by valid legal subpoenas, court orders, or law enforcement warrants.
6. Your Data Protection Rights
Regardless of your geographic location, we respect your comprehensive data rights:
To exercise any of these rights, please email us at info@techbeeps.co.in. We respond to all verified requests within 30 days.
7. Security & Retention Policies
We implement industry-standard technical, physical, and administrative measures—including TLS 1.3 encryption, cryptographic hashing, least-privilege role-based access, and continuous automated audits—to prevent data loss, unauthorized alteration, or disclosure.
We retain your personal contact information only for as long as needed to fulfill the business purposes outlined in this policy or to satisfy statutory legal obligations. Upon termination of contractual engagements, client service data is securely purged or handed over per agreement terms.
8. Refund, Cancellation & Delivery Policies
Service Delivery:
Custom software, web engineering, and design milestones are delivered electronically via private Git repositories, staging servers, and asset archives according to the agreed project timeline.
Cancellation Policy:
Clients may request project cancellation with written notice prior to milestone completion. Billing will only be prorated for work completed up to the date of notice.
Refund Policy:
Payments for completed and approved milestone deliverables are non-refundable. Advance deposits for uninitiated milestones are eligible for prompt refund upon mutual review.
9. Contact Us & Privacy Inquiries
If you have questions, feedback, or concerns regarding our Privacy Policy or data handling practices, please contact our Data Protection Officer:
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